Amazon Gift Card Balance
Gas Stations & Prepaid · Updated August 2026
Below are the verified ways to check your Amazon gift card balance. You'll typically need the card number printed on the front, and in most cases the PIN or security code on the back. Enter them only on the official Amazon site or phone line — we never ask for your PIN.
📞 Check by Phone
888-280-4331🏬 Check In Store
Amazon has no physical storefront for this — check your balance online in Your Account under Gift Cards, or call customer service for an unredeemed physical card.
Source: Amazon.com (official Amazon site)
Amazon Gift Card Balance FAQs
How do I check my Amazon gift card balance?
Have your card number ready, then check online on the official Amazon balance-check page, by phone at 888-280-4331 or in store by asking a cashier. The exact steps are listed at the top of this page.
What do I need to check my Amazon balance?
The card number printed on the front of your card. Many issuers also ask for a PIN or security code, often under a scratch-off strip or printed on the back. Enter these only on the official Amazon website or phone line — we never ask for your card number or PIN.
What if my Amazon balance won't load or looks wrong?
Re-enter the card number and PIN carefully, since one wrong digit or a stray space is the most common cause. A brand-new card can also take a little while to activate. If the balance still looks wrong, call Amazon at 888-280-4331 and have your receipt handy.
Does my Amazon gift card expire?
Bank-issued prepaid and general-purpose cards can carry an expiration date, and monthly fees may apply after 12 months of inactivity. Under federal rules the funds themselves must stay available for at least five years from purchase or last load, even if the plastic expires. Check the terms on the back of your card or on the issuer's site.
What should I do if my Amazon gift card is lost or stolen?
Contact Amazon as soon as possible — call Amazon at 888-280-4331 — and share your receipt or card number if you have it. Replacement policies vary by issuer and often depend on proof of purchase, so keep a photo of the card and receipt.
Someone asked me to pay with a Amazon gift card. Is that a scam?
Yes. No legitimate business or government agency will ever demand payment in gift cards. If you already shared the numbers, contact Amazon right away and report it at ReportFraud.ftc.gov. Read our gift card scam guide for what to do next.
See something wrong? Let us know and we'll take a look.
