How to Check a Gift Card Balance

Every gift card is a little different, but checking the balance almost always comes down to one of these four methods.

🌐 Check Online

Most retailers have a dedicated gift card balance page. You'll usually need the card number printed on the front, and sometimes the PIN or security code on the back.

📞 Check by Phone

Many gift cards list a toll-free number on the back of the card itself — call it and follow the automated prompts to hear your balance.

🏬 Check In Store

Any cashier at the issuing retailer can usually scan or key in your card number and tell you the balance at checkout, no purchase required.

📱 Check in an App

If the retailer has a mobile app, gift cards added to your account there often show a live balance without needing to call or visit a store.

Know Which Retailer?

Search or browse for your specific gift card and we'll show you the verified online, phone, and in-store options for that retailer.

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Frequently Asked Questions

What information do I need to check a gift card balance?

Almost always the card number printed on the front. Many cards also require the PIN or security code on the back, especially for phone or online lookups.

Do gift cards expire?

It depends on the card and, in the US, on state law. Many retailer gift cards don't expire at all, while some prepaid network cards (Visa, Mastercard, Amex) do carry an expiration or inactivity fee after a period of no use — check the terms printed on your specific card.

Is it safe to enter my gift card number online?

Entering your card number on the retailer's own official balance-check page is normal and safe. Be cautious of third-party sites asking for your PIN alongside personal information — we never ask for either.