Big Boy Gift Card Balance
Below are the verified ways to check your Big Boy gift card balance. You'll typically need the card number printed on the front, and in most cases the PIN or security code on the back. Enter them only on the official Big Boy site or phone line — we never ask for your PIN.
🌐 Check Online
Not available online.
📞 Check by Phone
586-759-6000🏬 Check In Store
No online balance tool found; call customer service or ask in-store. This is the main bigboy.com brand — the separate Frisch's Big Boy franchise has its own program.
Source: BigBoy.com (official Big Boy site)
Big Boy Gift Card Balance FAQs
How do I check my Big Boy gift card balance?
Have your card number ready, then check by phone at 586-759-6000 or in store by asking a cashier. The exact steps are listed at the top of this page.
What do I need to check my Big Boy balance?
The card number printed on the front of your card. Many issuers also ask for a PIN or security code, often under a scratch-off strip or printed on the back. Enter these only on the official Big Boy website or phone line — we never ask for your card number or PIN.
What if my Big Boy balance won't load or looks wrong?
Re-enter the card number and PIN carefully, since one wrong digit or a stray space is the most common cause. A brand-new card can also take a little while to activate. If the balance still looks wrong, call Big Boy at 586-759-6000 and have your receipt handy.
Does my Big Boy gift card expire?
Under federal rules a store gift card can't expire within five years of the date it was purchased or last loaded, and inactivity fees are only allowed after 12 months without use. State laws can be stricter, and promotional or bonus cards may expire sooner, so check the terms on your Big Boy card. (Source: CFPB Regulation E, §1005.20)
What should I do if my Big Boy gift card is lost or stolen?
Contact Big Boy as soon as possible — call Big Boy at 586-759-6000 — and share your receipt or card number if you have it. Replacement policies vary by issuer and often depend on proof of purchase, so keep a photo of the card and receipt.
Someone asked me to pay with a Big Boy gift card. Is that a scam?
Yes. No legitimate business or government agency will ever demand payment in gift cards. If you already shared the numbers, contact Big Boy right away and report it at ReportFraud.ftc.gov. Read our gift card scam guide for what to do next.
See something wrong? Let us know and we'll take a look.
