Costco Gift Card Balance
Department Stores · Updated September 2026
Below are the verified ways to check your Costco gift card balance. You'll typically need the card number printed on the front, and in most cases the PIN or security code on the back. Enter them only on the official Costco site or phone line — we never ask for your PIN.
🌐 Check Online
https://www.costco.com/costco-shop-card📞 Check by Phone
Not available by phone.
🏬 Check In Store
Costco calls this a Shop Card rather than a gift card, but it works the same way. Check your latest Costco receipt for the remaining balance after any purchase, or ask at the register or membership desk at any Costco warehouse.
Source: Costco.com (official Costco site)
Costco Gift Card Balance FAQs
How do I check my Costco gift card balance?
Have your card number ready, then check online on the official Costco balance-check page or in store by asking a cashier. The exact steps are listed at the top of this page.
What do I need to check my Costco balance?
The card number printed on the front of your card. Many issuers also ask for a PIN or security code, often under a scratch-off strip or printed on the back. Enter these only on the official Costco website or phone line — we never ask for your card number or PIN.
What if my Costco balance won't load or looks wrong?
Re-enter the card number and PIN carefully, since one wrong digit or a stray space is the most common cause. A brand-new card can also take a little while to activate. If the balance still looks wrong, ask a Costco cashier or contact Costco directly and have your receipt handy.
Does my Costco gift card expire?
Under federal rules a store gift card can't expire within five years of the date it was purchased or last loaded, and inactivity fees are only allowed after 12 months without use. State laws can be stricter, and promotional or bonus cards may expire sooner, so check the terms on your Costco card. (Source: CFPB Regulation E, §1005.20)
What should I do if my Costco gift card is lost or stolen?
Contact Costco as soon as possible — ask a Costco cashier or contact Costco directly — and share your receipt or card number if you have it. Replacement policies vary by issuer and often depend on proof of purchase, so keep a photo of the card and receipt.
Someone asked me to pay with a Costco gift card. Is that a scam?
Yes. No legitimate business or government agency will ever demand payment in gift cards. If you already shared the numbers, contact Costco right away and report it at ReportFraud.ftc.gov. Read our gift card scam guide for what to do next.
See something wrong? Let us know and we'll take a look.
