Gift Card Balance Check
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Crate and Barrel Gift Card Balance

Home, Hardware & Auto · Updated August 2026

Below are the verified ways to check your Crate and Barrel gift card balance. You'll typically need the card number printed on the front, and in most cases the PIN or security code on the back. Enter them only on the official Crate and Barrel site or phone line — we never ask for your PIN.

๐Ÿ“ž Check by Phone

877-477-4567

๐Ÿฌ Check In Store

Any Crate and Barrel store can check your balance in person.

Source: CrateandBarrel.com (official Crate and Barrel site)

Crate and Barrel Gift Card Balance FAQs

How do I check my Crate and Barrel gift card balance?

Have your card number ready, then check online on the official Crate and Barrel balance-check page, by phone at 877-477-4567 or in store by asking a cashier. The exact steps are listed at the top of this page.

What do I need to check my Crate and Barrel balance?

The card number printed on the front of your card. Many issuers also ask for a PIN or security code, often under a scratch-off strip or printed on the back. Enter these only on the official Crate and Barrel website or phone line โ€” we never ask for your card number or PIN.

What if my Crate and Barrel balance won't load or looks wrong?

Re-enter the card number and PIN carefully, since one wrong digit or a stray space is the most common cause. A brand-new card can also take a little while to activate. If the balance still looks wrong, call Crate and Barrel at 877-477-4567 and have your receipt handy.

Does my Crate and Barrel gift card expire?

Under federal rules a store gift card can't expire within five years of the date it was purchased or last loaded, and inactivity fees are only allowed after 12 months without use. State laws can be stricter, and promotional or bonus cards may expire sooner, so check the terms on your Crate and Barrel card. (Source: CFPB Regulation E, ยง1005.20)

What should I do if my Crate and Barrel gift card is lost or stolen?

Contact Crate and Barrel as soon as possible โ€” call Crate and Barrel at 877-477-4567 โ€” and share your receipt or card number if you have it. Replacement policies vary by issuer and often depend on proof of purchase, so keep a photo of the card and receipt.

Someone asked me to pay with a Crate and Barrel gift card. Is that a scam?

Yes. No legitimate business or government agency will ever demand payment in gift cards. If you already shared the numbers, contact Crate and Barrel right away and report it at ReportFraud.ftc.gov. Read our gift card scam guide for what to do next.

See something wrong? Let us know and we'll take a look.